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Cookie Policy

Orpheus App Cookie Policy

We use cookies to make our Orpheus app more user-friendly. Find out about the main types of cookies we use, and what we use them for.

(Updated 29 May 2020)

The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, Orpheus can enhance subsequent visits by tailoring our content to match your requirements.

We use cookies principally because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details.

 

Cookies we use:

 

__stripe_mid

  • Category: Necessary
  • Cookie purpose description: Necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing credit card information

 

__stripe_sid

  • Category: Necessary
  • Cookie purpose description: Necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing credit card information

 

m

  • Category: Necessary
  • Cookie purpose description: Determines the device used to access the app. Allows the app to be formatted accordingly

 

auth.strategy

  • Category: Necessary
  • Cookie purpose description: Used by Orpheus to authenticate a user allowing them to log in and log out of the application

 

darkMode

  • Category: Necessary
  • Cookie purpose description: Used by Orpheus to display the application in light mode or dark mode depending on user selection

 

orpheus#dbnames

  • Category: Necessary
  • Cookie purpose description: Used by Orpheus to allow tracks to be played when the user is offline

 

offlineEvents

  • Category: Statistics
  • Cookie purpose description: Used by Orpheus to capture user question responses, modules viewed and tracks listened to when the application is offline.  This information is sent to the Orpheus server when the user is next online and the application is open

 

unfinishedTrack

  • Category: Statistics
  • Cookie purpose description: Used by Orpheus to identify when a track is exited.  This information is sent to the Orpheus server when the user is next online and the application is open

 

vuid

  • Category: Statistics
  • Cookie purpose description: Provided by vimeo.com. Collects data on the user’s visits to the app such as which pages have been read

 

_fbp

  • Category: Marketing
  • Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

 

fr

  • Category: Marketing
  • Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

 

fr

  • Category: Marketing
  • Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

 

tr

  • Category: Marketing
  • Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers